There is a comprehensive range of guidance and support available on this website. However, if you prefer to talk to a member of our staff about the legislation or applying for charitable status you can do so in the following ways:

We are available between 08:30 and 16:30, Monday to Thursday and 08:30 and 16:00 on Friday, excluding bank holidays.

 

Our telephone number is 01382 220446.

 

Our fax number is 01382 220314.

 

Please write to us at:

 

Office of the Scottish Charity Regulator (OSCR)

2nd Floor

Quadrant House

9 Riverside Drive

Dundee

DD1 4NY

 

Alternatively you can e-mail us at info@oscr.org.uk.

 

We will respond to your letter or e-mail within fifteen working days.

 

It is not usually necessary to visit our office in person as our website offers a comprehensive range of information and guidance materials.  If you do visit our office you will be seen at the time of any pre-arranged appointment.  If you visit our office wishing to speak to one of our staff, but have no formal appointment, while we endeavour to assist you, we cannot guarantee that someone will be able to meet with you. 

 

Please note there is no parking for visitors at Quadrant House except for disabled drivers.  Our office is located on the second floor of the building and is accessed by a remote controlled door entry system. If this is likely to cause you problems, please notify us in advance so that a member of staff can arrange to meet you at the entrance to the building.

 

For media enquiries about the work of OSCR and new developments for the sector, please contact Mark Simpson or Morag Stewart, OSCR Communications Team, on 01382 220446 or 07920274498, or email: communications@oscr.org.uk .

 

Our News pages provide copies of our news articles.

 

Our Freedom of Information page provides details of our responsibilities under the Freedom of Information (Scotland) Act 2002 and contact details for making information requests. 

We are committed to carrying out our responsibilities to the highest standards possible.  Our Customer service standards page sets out our service standards and provides details on how you can comment on the service you have received from us.

 

We are always looking for your feedback, comments and suggestions for improving our website.  You can provide your feedback by completing a Website feedback form.

Our Board and Governance pages provide information on our management and staffing structure.